Questions People Ask Before They Start
Get quick solutions to your common concerns, from shipping to application method.
I've tried everything, how is this different?
I get it. I felt like that for the longest time. I tried every stretch, exercise, adjustment, and gadget under the sun.
But for the longest time, I hadn't addressed a few key things:
1) My nervous system. This is a HUGE part of the equation. We need to address this side of pain if we want to make long-term changes.
2) My workout routine. I had no idea how to structure my lifting and exercise plan to actually get me out of pain, rather than causing it.
3) Direct lower back training. I neglected my lower back for the longest time and shied away from training it. We need to build the strength, tolerance, and mobility of the back if we want it to keep up with the demands of life.
If you think that any of these aspects could be helpful in your journey, this program can change your life.
We need to take a whole body / whole life approach to your pain, and that's what BackUnbroken does.
I'm feeling a bit nervous - how do I know this program is right for me?
Feeling nervous is completely normal, especially if you’ve been dealing with long-term lower back pain. The good news is that this program is designed with that in mind and offers a path that meets you exactly where you are.
We start with simple, neuroscience-based education and guided video lessons (REWIRE) to help you understand your pain and build confidence, before any movement begins.
When you're ready, you'll move into the RESTORE phase, where every step is under your control. You set the pace, and nothing progresses until you feel comfortable and confident.
This program focuses on the key, yet often overlooked factors that truly drive long-term back pain and recovery.
While no program can promise a guaranteed outcome with pain, we can promise this: if you don’t find the experience life-changing, we’ll give you your money back. No hassle, no hard feelings.
We stand firmly behind the quality and impact of this program, which is why we offer a full 30-day money-back guarantee.
Over the past 3 years, less than 1% of participants have ever requested a refund - a testament to the results people experience with BackUnbroken.
What is the time commitment?
The program can be done is as little as 10-15 minutes per day! It's designed to fit flexibly into your life.
What equipment do I need?
There's no required equipment outside of the program, but there are a things that I highly recommend (a resistance band, a set of sensory massage balls, and a back extension machine/roman chair).
I provide links to all of these things if you don't already have access to them at home or at a gym (in total, all recommended equipment is under $100 if you need to purchase it).
Outside of the main program, all other workout programs can be tailored to the equipment that you use either at home or at a gym!
Is BackUnbroken still a good fit if I’ve had a physical injury or I have a disc issue?
A lot of chronic back pain starts as a very real injury. Often times, the initial tissue injury calms down, but your nervous system can stay stuck in a protective pattern: guarding, sensitivity, “danger” signals with normal movement, and a cycle of flare-ups that keeps coming back.
That’s exactly the gap BackUnbroken is built to address. We help you calm the overprotective pain response, rebuild trust in movement, and progressively restore strength and tolerance, even if your imaging shows disc involvement.
A disc finding doesn’t automatically mean you’re “too damaged”; what matters most is your current pattern: persistent or recurring pain, fear/avoidance, and sensitivity to normal activities.
However: if you have a brand-new severe injury, rapidly worsening symptoms, or anything that genuinely worries you, get evaluated by your doctor first.
Absolutely. Support comes directly from Nate and the other BackUnbroken coaches. We're real people who care and have gone through this, not bots or AI.
You’ll have direct access to Dr. Nate and the coaching team via chat support, so you can ask questions, get feedback, share progress, and submit videos anytime you need help or a boost.
We take support seriously, and we're here for you every step of the way.
BackUnbroken starts with a 5-day free trial.
Cancel anytime during the trial (right in the app or via the link in your welcome email) and you won’t be charged.
We're here to help, not hold you hostage.
If you choose to stay on after the trial, your subscription will renew at $99 per month (USD) — no contracts, no commitments.
Here is our monthly pricing in common international currencies:
USD - $99
Euro - €89
GBP - £75
CAD - $139
AUD - $149
Additionally, we offer a money-back guarantee. If you aren't satisfied after completing the free trial and one full month of the program, you can contact us for a refund at support@backunbroken.com.